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Service & Support

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Trade Support

Our full-time technicians and trainers will routinely maintain your equipment. With no down time during your service periods and minimal interruptions whilst we service your machine, we help ensure that your clients are getting coffee after coffee when they need it the most.

How do Aromas set themselves apart from other coffee suppliers?

  • Client Support - A dedicated Account Manager will be on the ground, visiting you frequently.
  • Account Manager -Your Account manager will work with you to help train your staff and produce the best coffee available. Whether you just need a refresher course on cleaning the machine, or you need someone to teach your staff how to pour perfect rosettas and latte art. We have a team member that can work alongside you to impart their industry knowledge on your team.

AROMAS BREAKDOWN SERVICE 

  • Onsite service (Please note that onsite services will incur a $85.00 call out fee).
  • Please note that all services must be paid upon completion unless you have an existing account with us.

 

Promotional Support

Marketing your business in today's saturated market can be a challenge. Though a partnership with Aromas, you can access our range of promotional equipment to help establish your brand and show a higher level of professionalism.

This includes: Umbrellas, Wind Barriers, A-Frames, Loyalty Cards, Tea Tins, Aprons and more! 

 

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